Coordination and collaboration practices; decision making and judgement; crowdsourcing for innovation; evidence-based healthcare and healthcare resource management practices.
My primary research interests revolve around the micro-dynamics (practices) of coordination and decision making in organizational settings. In particular, I am interested in how practitioners, individually and collectively, experience and cope with challenges of coordination in their everyday work situations and how they attempt to cross various boundaries (e.g., task-specific, temporal, epistemic) in order to coordinate. My research also examines how practitioners, with a focus on expert groups, make judgements and decisions in bewildering situations (e.g., when faced with moral dilemmas relating to resource allocation) and how judgement making may be affected by pressures for transparency and accountability.
More recently, I have been studying the emergence of crowdsourcing as a novel IT-enabled organizational model for innovation. I have also been exploring potential consequences with regard to the diverse approaches (ranging from e.g., design thinking to broadcast search) organizational actors could adopt to generate novel ideas and innovate.
I generally employ qualitative methods (e.g., field observations, interviews) and make use of social theories, such as practice theories and pragmatic sociology.
Industry focus: healthcare, crowdsourcing intermediaries, innovation consulting, construction
Innovation, Knowledge & Organisational Networks Research Unit
I am a Senior Research Fellow at IKON research centre and a visiting research scholar at Stern School of Business, New York University. I first joined WBS in summer 2009 and was subsequently awarded with the highly competitive ESRC Postdoctoral Fellowship. In 2013, I crossed the Atlantic to work on an exciting (ongoing) NSF-funded project at Stern NYU examining how organizations might use crowdsourcing to boost their capacity to innovate. I am also currently involved in a large NIHR-funded study looking at how evidence-based guidelines could be leveraged within multi-party collaborative efforts to redesign the organization of healthcare services across whole systems. See, http://www.nets.nihr.ac.uk/projects/hsdr/12500220
I hold a Bachelor's Degree in Business Administration (Athens University of Economics and Business), a MSc in Operational Research and Management Science (with distinction, Aston Business School), and a PhD in Organization Studies (Liverpool University).