Staff Directory

Dr Emmanouil Gkeredakis

Assistant Professor of Information Systems

Research Interests

Coordination and collaboration practices; decision making and judgement; crowdsourcing for innovation; evidence-based healthcare and healthcare resource management practices.

My primary research interests revolve around the micro-dynamics (practices) of coordination and decision making in organizational settings. In particular, I am interested in how practitioners, individually and collectively, experience and cope with challenges of coordination in their everyday work situations and how they attempt to cross various boundaries (e.g., task-specific, temporal, epistemic) in order to coordinate. My research also examines how practitioners, with a focus on expert groups, make judgements and decisions in bewildering situations (e.g., when faced with moral dilemmas relating to resource allocation) and how judgement making may be affected by pressures for transparency and accountability.

More recently, I have been studying the emergence of crowdsourcing as a novel IT-enabled organizational model for innovation. I have also been exploring potential consequences with regard to the diverse approaches (ranging from e.g., design thinking to broadcast search) organizational actors could adopt to generate novel ideas and innovate.

I generally employ qualitative methods (e.g., field observations, interviews) and make use of social theories, such as practice theories and pragmatic sociology.

Industry focus: healthcare, crowdsourcing intermediaries, innovation consulting, construction

Teaching in 2014-2015


  • IB92X0: Business IT and Services
  • IB92X0: Business IT and Services

Information Systems Management & Innovation

  • IB96H0: Knowledge, Work and Innovation

Information Systems & Management Group

Email:  /  Tel: 024 765 28237


Emmanouil (Manos) joined the ISM group in 2014. He has previously held postdoctoral positions at IKON research centre and Stern School of Business, New York University. Currently, Manos focuses on examining how organizations might use crowdsourcing to boost their capacity to innovate. He is also currently involved in a large NIHR-funded study looking at how evidence-based guidelines could be leveraged within multi-party collaborative efforts to redesign the organization of healthcare services across whole systems. See,

Manos holds a Bachelor's Degree in Business Administration (Athens University of Economics and Business), a MSc in Operational Research and Management Science (with distinction, Aston Business School), and a PhD in Organization Studies (Liverpool University).

Recent Publications

Journal Articles

Book Chapters

  • Gkeredakis, E.,Nicolini, D. and J. Swan. "Moral judgements as organizational accomplishments: insights from a focused ethnography in the English healthcare sector"
    Francois Cooren, Ann Langley, Hari Tsoukas, Eero Vaara, Language and communication at work: Discourse, Narrativity, and Organizing, Oxford: Oxford University Press (2014)

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