Postgraduate Certificate in Service Excellence

A great opportunity for managers and would be managers to network, develop ideas and, crucially, look to implement changes in the workplace.

When you have completed both Postgraduate Awards (Service Operations Management and Improving Service Delivery) you may like to convert them into a Postgraduate Certificate which will have a significant impact on your career and development as a Manager in the service sector. 

Implementation Module
To convert your two Postgraduate Awards into a Postgraduate Certificate you will study a shorter Implementation Module which will cover aspects such as Stakeholder Management, Change Management and Project Management. This module will be delivered online. 

Entry requirements
To complete both the Postgraduate Awards you will need either a first degree or have at least five years relevant work experience. You will qualify for the Postgraduate Certificate in Service Excellence when you complete both awards and the shorter Implementation Module. 

You will complete a 3,000 word assignment to accompany the Implementation Module.

For further information, please contact us on +44 (0)24 7652 4395 or email 


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