When you have completed both Postgraduate Awards (Service Operations Management and Improving Service Delivery) you may like to convert them into a Postgraduate Certificate which will have a significant impact on your career and development as a Manager in the service sector.
To convert your two Postgraduate Awards into a Postgraduate Certificate you will study a shorter Implementation Module which will cover aspects such as Stakeholder Management, Change Management and Project Management. This module will be delivered online.
To complete both the Postgraduate Awards you will need either a first degree or have at least five years relevant work experience. You will qualify for the Postgraduate Certificate in Service Excellence when you complete both awards and the shorter Implementation Module.
You will complete a 3,000 word assignment to accompany the Implementation Module.
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