The Warwick Diploma in Service Leadership in Singapore
Leadership and learning are indispensable to each other
President John F Kennedy
We are pleased to be able to offer a new, specialised, programme in Service Leadership through a unique partnership between ourselves, the
Singapore Workforce Development Agency,
and the
Singapore Institute of Management.
The Singapore Workforce Development Agency is offering sponsored places worth up to 70 percent of the course fees.
Six four-day workshops are matched with assignments and a business project. Learning and working through the 15 months of the programme immediately embeds key service leadership principles in your business. The study modules ensure you develop a rounded understanding of business and management:
- Service Operations
- Strategy & Planning
- Service Performance
- Service Excellence
- Customer Service
- Personal Effectiveness
- Service Marketing
- Change Management.
Each learner completes a final project which delivers valuable service improvement to their business. The topic is determined by the three-way review involving the learner, their manager, and their WBS tutor
For more information about dates, fees, and eligibility please email the
Singapore Institute of Management
.
