Joćo Baptista (John)
- Assistant Professor of Information Systems
MSc (LSE), PhD (LSE)
Room E0.12 (Social Studies Building)
Warwick Business School
The University of Warwick
Coventry
CV4 7AL
United Kingdom
Personal website
+44 (0)24 7652 4694
Biography
John is a recognised expert in the management and adoption of intranets in organisation. His research reflects his long-term and close involvement with the development of intranets in several large organisations both in the UK and abroad through his role as Associate of the Intranet Benchmarking Forum and co-author of its benchmarking model. John's research explores the interplay between technology and its organisational context of use. It often takes a longitudinal approach and uses concepts from institutional theory to understand the process and effects of embedding technology in routines and behaviour of individuals, groups and organisations in general. Prior to his PhD at the London School of Economics in 2001, John worked 6 years in high profile roles in the industry such as Director of New Technologies for the Conservative Party in the UK, as IT Project Manager in a bank and ticketing project manager for World Expo 98. His personal website is www.j-baptista.com
Research interests
intranets, social media, web 2.0, institutional theory, organisational trust, institutionalisation, IS security
Teaching activity this year
Masters Portfolio
- IB96E0 Strategic Management of Information Systems
Undergraduate
- IB2420 Foundations of Information Systems
Publications
Journal articles
- Institutionalisation as a process of interplay between technology and its organisational context of use. Journal Of Information Technology 24 (2009) (Published).
- Rating Certificate Authorities: a market approach to the Lemons problem. Information Security Journal 2 (2006) (Published): 3-14.
- A Question of Trust: An economic perspective on quality standards in the certification services market. Communications of The ACM 48 (2005) (Published): 87-91.
Book chapters
- Spotting Lemons in the PKI Market: Engendering Trust by Signalling Quality. E-Commerce and the Digital Economy. Ed. Shaw, M. New York: M.E. Sharp, 2005 (Published).
