European-wide research findings on outsourcing a cause for concern

17 August 2009

Commenting on joint European-wide research on the benefits of outsourcing, Julia Kotlarsky, Associate Professor of Information Systems at Warwick Business School, concludes, "Outsourcers need to work closely with the CIO, CFO and their teams to reduce maintenance budgets and apply them to the proactive, revenue-generating activities the business demands in order to maximise the long-term business value of outsourcing engagements."

This research, carried out by Julia with Dr Ilan Oshri, WBS Associate and Professor at Erasmus University at Rotterdam, and global IT and business processes and outsourcing services provider Cognizant, is widely covered in US and European business media, including Business Week, Management Consultancy magazine, and others.

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Julia Kotlarsky

Julia Kotlarsky
Associate Professor of Information Systems and Management

t +44 (0)24 7652 4692
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