Management of IT & Outsourcing
Core modulesIn module, led by Dr Julia Kotlarsky, Associate Professor of Information Systems, you will explore the role of Information Systems (IS) and Information Technology (IT) in contemporary business. You will focus on management issues concerning the utilisation of IS/IT within organisations, including issues related to IT project and risk management, IT outsourcing, and the management of global teams. Learn to appreciate an Information System as a combination of people, work activities, and support technologies
You will learn to recognise the role of IS and IT, including e-business, in different organisational environments and the competitive advantage they can bring. You will also consider the principles of strategic information systems planning and management in a competitive global environment.
You will explore the main principles of IT project and risk management, with a focus on IT outsourcing and management of global teams. Using explanatory models and tools you will learn to evaluate IS opportunities to make informed decisions about IT implementation strategy. Case studies will expand your understanding of application and management of IT and outsourcing in different types of organisations.
You will examine topics such as:
- Enterprise Resource Planning
- Customer Relationship Management
- IT project management and risk management
- Managing IT outsourcing projects
- Global IS issues and collaboration between globally distributed teams.
This module is assessed 80 percent by an individual 2,000 word essay, and 20 percent by group presentations.
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