Operations

This module will introduce you to operations strategy and management with an emphasis on the energy industry. The focus will be on process organisations though we will also discuss learning outcomes from service and manufacturing organisations.

You will learn to appreciate the different nature of the tasks and issues involved in managing the production or operations function. Increasingly, companies can compete through their operations. To be able to do this, their operations strategies must both support other functional strategies within the company and provide a competitive advantage in the marketplace.

Topics covered include:

The nature of operations management and its performance objectives
Design-related activities which set the form and function of operations
The planning and control activities necessary to run the operation over time
Improving the way operations perform their function
How operations strategy contributes to the competitiveness of the business.

By the end of this module you will have:

Understood the main performance objectives of operations which are applicable to all types of organisations