Behavioural Sciences for the Manager
In this module you will learn, in a rigorous and practical way, how an understanding of human behaviour can improve all aspects of the managerial process. Consider the reality of human behaviour, that of employees, competitors, customers and the marketplace – and of your own behaviour.
By the end of this module you will have:
- Increased your effectiveness as a manager and a negotiator by educating your intuitions (and sometimes circumventing them)
- Understood how we all often make decisions under risk and over time as if we still lived in the Stone Age, and why this isn’t always good
- Acquired simple but rigorous tools to make your decisions more effective
- Recognised biases in quantitative judgement, including overconfidence, and explored how to overcome these
- Appreciated how to get people to accede to your requests and to follow willingly
- Developed an ability to identify and avoid common influence tactics
- Recognised ethical traps to ensure your organisation does not set them and that you do not fall into them.
There are other elective modules available in this field.