Managing the Digital Workplace

Explore how new technologies such as intranets, portals, blogs, wikis, and other advanced digital technologies, used strategically, enable advanced forms of working to improve effectiveness and efficiency in organisations. Consider the risks and cultural shifts necessary to migrate business processes and internal communication to digital platforms.

Study how modern organisations use these to:

enable access to a wide range of organisational resources
improve the flow of information across functions and regions
operate more globally
increase engagement and fluidity of communication and collaboration between employees
allow remote working
reduce travel and carbon footprint
feed into Corporate Social Responsibility plans.

By the end of this module you will have:

understood how modern organisations use digital technologies to support the flow of information, knowledge, and access to internal business services
developed your awareness of the importance of aligning the technology with other organisational dimensions such as governance and culture
understood how to foster knowledge sharing and nurture internal communities of practice
appreciated business risks and learned specific frameworks to drive and manage the digital organisation.