Identity, leadership, professionals, collaboration.
Teaching in 2019-2020
Business with Consulting
IB98RB: Leading and Managing Change
Evening Executive MBA (London)
IB9FL0: Healthcare Improvement
IB98R0: Leading and Managing Change
Charlotte Croft is an Associate Professor in OHRM. Her work focuses on issues of identity, leadership and collaboration in professionalised contexts. The majority of her research is focused on healthcare organisations, with a particular interest in the interplay between different professional and managerial groups during processes of collaboration.
Charlotte was previously an NIHR funded Research Fellow exploring the absorptive capacity of Clinical Commissioning Groups during commissioning decisions. She was awarded her PhD from Warwick Business School in 2012, and her doctoral thesis focused on the challenges of leadership for nurses in middle management positions.
Charlotte has worked extensively into collaborative research and educational projects in Australia, and holds an honorary faculty position at Monash University, Melbourne.
Croft, C. and Fernando, D. (2018) "The competing influences of national identity on the negotiation of ideal worker expectations : insights from the Sri Lankan knowledge work industry", Human Relations, 71, 8, 1096-1119
Currie, G., Croft, C., Chen, Y., Kiefer, T., Staniszewska, S. and Lilford, R. (2018) "The capacity of health service commissioners to use evidence: a case study", Health Services and Delivery Research, 6, 12
Weich, S., Fenton, S. H., Bhui, K., Staniszewska, S., Madan, J., Larkin, M., Newton, E., Crepaz-Keay, D., Canaway, A., Croft, C. and Griffiths, F. (2018) "Realist evaluation of the use of patient experience data to improve the quality of inpatient mental health care (EURIPIDES) in England : study protocol", BMJ Open, 8, 6, e021013
Croft, C., Currie, G. and Staniszewska, S. (2016) "Moving from rational to normative ideologies of control over public involvement : a case of continued managerial dominance
", Social Science & Medicine, 162, 124-132
Croft, C., Currie, G. and Lockett, A. (2015) "Broken 'two-way windows'? An exploration of professional hybrids", Public Administration, 93, 2, 380-394
Currie, G. and Croft, C. (2015) "Examining hybrid nurse managers as a case of identity transition in healthcare : developing a balanced research agenda", Work, Employment & Society, 29, 5, 855-865
Croft, C., Currie, G. and Lockett, A. (2015) "The impact of emotionally important social identities on the construction of a managerial leader identity : a challenge for nurses in the English National Health Service", Organization Studies, 36, 1, 113-131