Staff Directory

Dr João Baptista (John)

Associate Professor of Information Systems

Research Interests

digital work, digital organisational transformation, digital workplace, new ways of working, social media use in the workplace, modern organisations, information systems compliance in organisations

Teaching in 2020-2021

Business with Consulting
  • IB9CB0: Developing Consulting Expertise
  • IB9CC0: Introduction to Consulting
MSc Business
  • IB9FB0: Business in Practice
  • IB9860: Digital Working and Organisational Transformation
Management of Information Systems & Digital Innovation
  • IB96F0: Information Systems Consultancy

Information Systems & Management Group

Email:  /  Tel: 024 765 24694  /  Room: 1.021


João (John) is Associate Professor of Information Systems at Warwick Business School where he has been since 2006. He is Director of the MSc Business Consulting and teaches the two core modules of this programme "Introduction to Consulting" and "Developing Consulting Expertise". He also teaches on "Digital Working and Organisational Transformation" and is the academic leader of "Business in Practice" which is a double weighted module based on two weeks intensive and immersive business simulation available as an alternative to writing a dissertation in term 3 to 450 MSc students. João is a Senior Fellow of the HEA.

Joao's research focuses on the use of digital media in the workplace, with an emphasis on capturing effects on dynamics and structure of organisations. He won awards for best research publication of year by Association of Information Systems and best paper of the year published in the Journal of Strategic Information Systems in 2010. He has supervised 6 PhD students to completion researching various aspects of digital working in organisations. He is founder of the AIS special interest group on Changing Nature of Work and Editor of the Special Issue of the Journal of Strategic Information Systems on "Strategic Perspectives of Digital Work and Organisational Transformation".

Joao has been Visiting Professor at LUISS Guido Carli University in Rome, Italy and also at Bentley University in Boston, USA. He was Associate of the Digital Workplace Group from 2004 until 2016. He was a researcher and teacher at the London School of Economics from 2001 to 2006 where he completed his PhD in Information Systems on conceptualising the evolution of one of the earlier intranets in a bank in the UK over e period of 5 years. Prior to joining the LSE he had some high profile roles in the industry, as Director of New Technologies for the Conservative Party between 1999 and 2001 and leading the implementation of a large call centre for a bank in Portugal in 1999. Before that managed one of the largest ticketing operations globally at the World Expo 98 in Lisbon where he worked from 1996 until the exhibition in 1998.


Journal Articles

Journal Item

Book Item

  • Baptista, J., Wilson, A., Galliers, R. D. and Bynghall, S. (2020) "Opening strategy through social media : social media and the emergence of reflexiveness as a new capability for open strategy [Chapter 16]", Routledge,

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