WBS scores 88 per cent in National Student Survey

03 August 2020

  • WBS scored highly on student voice and teaching in annual survey
  • It follows a number of new inititives to improve feedback from students
  • High satisfaction score comes despite move online due to lockdown
  • Online learning uses bespoke platform that powers world's top online MBA

Warwick Business School has been given the thumbs up by students with 88 per cent of them satisfied with their course according to the National Student Survey.

Organised by the UK Government’s Office for Students, the 2020 National Student Survey (NSS) saw 311,432 students take part across 396 universities, colleges and alternative providers, with 79 per cent of WBS final-year undergraduates filling in the survey,

WBS excelled at student voice, where undergraduates are asked if they can give feedback and if their opinion is valued. It saw 93 per cent agree that they ‘had the right opportunities to provide feedback on my course’.

Teaching was also highlighted by students as a strong area for WBS, with 93 per cent concurring with the statement ‘staff are good at explaining things’.

Andy Lockett, Dean of WBS and Professor of Strategy and Entrepreneurship, said: “This is a very pleasing result for the school, especially as the survey was impacted by the coronavirus pandemic and the ensuing lockdown.

“Staff have worked tirelessly to maintain our high standards of teaching as we have moved wholly online. Thanks to our bespoke learning platform, my.wbs, which has powered the world’s number online MBA for many years, this transition has not only been seamless but in many areas seen new creative ways of teaching online come to the fore.

“Not only have our Teaching and Learning department, IT staff, programme teams and academics shown great enthusiasm and commitment to creating a superb online experience, but our students have also been wonderful. In one of the most challenging circumstances imaginable students have carried on undeterred and shown great fortitude in adapting so quickly to the new environment.

“The global pandemic means we will continue to show the same creativity and commitment to continually customise our campus, online experience and teaching when the new academic year begins.”

The school’s BSc Accounting & Finance is ranked third in the UK by The Times and Sunday Times Good University Guide and The Guardian University Guide, while its BSc Management, BSc International Business and BSc International Management courses see WBS rated fifth in the country by both rankings for Business and Management.

WBS is reopening for teaching in the autumn term, with a blend of face-to-face and online learning giving students the flexibility and safety needed in the uncertain situation.

Sue Newell, Associate Dean for the Undergraduate programme and Professor of Information Systems & Management, said: “The global pandemic has presented us with some unique challenges, but the way everybody, staff and students, have pulled together has been wonderful to see and is reflected in the excellent NSS scores.

“For the fifth year in a row we have improved our assessment and feedback score, which demonstrates the school’s commitment in this key area.

“It is also great to see our high scores for student voice as we have put in many new processes to ensure it is a key feature of our day-to-day operations. We now have a designated Student Voice Group of more than 50 student volunteers sharing their opinions.

“Our long established Student Staff Liaison Committee (SSLC) has also created an SSLC Communication Team that shares weekly undergraduate messages with academics.

“The new academic year will look a lot different, but our approach to blended learning and teaching will ensure that students will have a consistent and high quality learning experience, whether virtual or face-to-face on campus.”

Join the conversation

WBS on social media