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25 November 2013

Best in Class Key Account Management

Registration Required

This practical, interactive webinar offers the latest industry insight and advice on improving your client management skills and sales expertise and is suitable for all those aspiring to a career in sales, business development, account management or marketing across various industries.

The material is sourced from Dasha Amrom's real-life, extensive, experience of working in key account management and sales for clients in professional services, consumer goods and retail sectors.

Dasha will advise and discuss how to:

  • build trusting relationships with your client base
  • improve your customer retention ratios
  • Understand the differences between transactional and partnership selling approaches
  • Understanding the customer loyalty ladder
  • Advice on selecting key accounts & identifying suitable selection criteria
  • Tips on what to include on the Key Account Plan
  • Current issues in Key Account Management

    and much more including what approaches work best for clients from different sectors.

    Sign up now (£10) for this webinar being delivered via wbsLive ...

  • // With

    Dasha Amrom
    Managing Director
    Career Coaching Ventures

    // Where

    Online via wbsLive, Warwick Business School, University of Warwick

    // When

    Monday 25 November 2013, 13:00 - 14:00

    // Contact

    CareersPlus@wbs.ac.uk
    +44 (0)24 7615 1272

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