You have 14 days, from the date your place on an Open Programme is confirmed, to cancel your place for any reason and be entitled to a refund (the ‘Cooling-Off Period’), subject to the terms set out below.
To cancel your place on the Open Programme you have booked, you must notify the University in writing in advance of the programme start date by emailing executive.education@wbs.ac.uk.
If you can no longer attend the Open Programme you have booked but would still like to participate, you may be able to transfer your booking to an alternative Open Programme running on a different date, subject to the terms set out below under ‘What if I want to transfer between programmes after I have booked?'.
If you wish to cancel your place on an Open Programme after the expiry of the Cooling-Off Period, the following cancellation charges will apply depending on when notice of cancellation is received:
More than 42 days before the Open Programme start date: no cancellation charge will apply. If you have already paid the Programme Fee, you will be entitled to a full refund.
29 to 42 days before the Open Programme start date: a cancellation charge equal to 25% of the Programme Fee will apply. If you have already paid the Programme Fee, you will be entitled to a refund of 75% of the Programme Fee.
15 to 28 days before the Open Programme start date: a cancellation charge equal to 50% of the Programme Fee will apply. If you have already paid the Programme Fee, you will be entitled to a refund of 50% of the Programme Fee.
0 to 14 days before the Open Programme start date: a cancellation charge equal to 100% of the Programme Fee will apply. If you have already paid the Programme Fee, no refund will be available.
If you do not attend an Open Programme, 100% of the Programme Fee will be retained by the University as a cancellation charge.
Please note that no part of the Programme Fee will be refunded or can be used towards payment for another Open Programme if you only partially attend an Open Programme.
Cancellation and transfer fees are charged on the basis that there are limited opportunities to offer places to other participants as the start date of the Open Programme approaches. |