Nicola Burgess with the third lesson from her five-year evaluation of the NHS partnership with the US healthcare group Virginia Mason Institute.
The Operations group at WBS comprises operations management, and operational research and analytics. Operations management empirically investigates how resources and processes are managed to create and support products and services. Operational research and analytics focus on the theoretical foundations and methodological advances to support management decisions. There are unique opportunities that sit at the nexus of these areas and the Operations group seeks to deliver excellence in both teaching and research through relevance and rigour.
Current research areas
We have a thriving and supportive research community, focusing on the generation of new insights. Our research covers a broad range of topics such as process improvement, search and relational dynamics within supply chains and networks, strategic alignment, performance measurement and management, service operations and design thinking and innovation.
We apply and advance a variety of methods including network analysis, heuristic and exact optimisation, robust and stochastic optimisation, multi-objective optimisation, simulation, game theory, and case research. Our research spans many application areas, in particular healthcare, transportation and revenue management.
We welcome and foster close collaboration with industry and have attracted substantial amounts of research funding through the EPSRC, EU, ERC, the British Academy, InnovateUK and directly from industry.
We run a highly ranked MSc in Business Analytics (12th in the world, QS World University Ranking 2021) and teach across all of the WBS programmes, delivering core and elective modules in analytical, quantitative and Operations-related subjects at undergraduate and postgraduate levels. Our teaching has been recognised as excellent by national and international associations and our Emeritus Professors Robert Dyson and Nigel Slack have been at the forefront of teaching and research in operations for decades.
Editorial positions held by our faculty currently include an Editor of the European Journal of Operational Research, an Area Editor of the Journal of Heuristics, Consulting Editor for the International Journal of Operations and Production Management, Associate Editors of IEEE Transactions on Evolutionary Computation, the Evolutionary Computation Journal, the Journal of Operations Management and International Journal of Operations and Production Management, and editorial board members of the Journal of Product Innovation Management and the Journal of Supply Chain Management among others.
Head of group: Professor Pietro Micheli.
Latest research news
Nicola Burgess' second lesson from her evaluation of the UK National Health Service's five-year partnership with the Virginia Mason Institute.
This first in a series of six lessons from Nicola Burgess on building a culture of continuous improvement that are relevant to every organisation in healthcare.
Anh Luong has researched the world of dating apps and discovered there are lessons on engagement that could be applied much more widely.
Students have used data science to help Save the Children and UNICEF better allocate their scarce resources in their worldwide battle against child poverty.
Warwick Business School is taking part in a £5 million project to tackle inequality and improve health outcomes across Coventry.
Nicola Burgess details how to build improvement capability and foster a culture of continuous improvement.
Patient services were dramatically improved at five NHS trusts who saved thousands of hours in efficiency gains as part of a five-year trial.