Professor Pietro Micheli
Professor of Business performance and innovation
(Operations Management Group)

Professor Pietro Micheli joined Warwick Business School in 2012, where he has been Course Director of the Executive MBA and, since 2018, Course Director of the Distance Learning MBA programme [ranked #1 in the world by the Financial Times in 2018-2021].

Previously, Pietro was Senior Lecturer at Cranfield School of Management and Research Fellow at the Advanced Institute of Management (AIM) Research in London. In 2009-2011 he was appointed by the Italian Parliament as one of five Directors of the Commission for Public Sector Evaluation in Rome. He was awarded a PhD and a Master by Research in Management from Cranfield School of Management, and a Master in Management and Production Engineering from the Politecnico di Milano.

Over the past 20 years, Pietro has worked as a consultant, mentor and facilitator with over 60 organizations, including Amec, British Energy, BP, Emirates, Jaguar Land Rover, KLM, Poste Italiane, Shell, Vopak, Wartsila, United Arab Emirates Government, Council of Europe, UK Cabinet Office, Department of Health, House of Lords and the National Audit Office.

Pietro has lectured in over a dozen European academic institutions and is currently Visiting Professor at Cranfield's Centre for Business Performance and Visiting Fellow at the University of Bologna. At Warwick he has been awarded nine teaching awards over the past four years.

He speaks fluent English, Italian, French and Spanish.

Research Interests

Pietro's research and consulting interests focus in two main areas:

Strategy implementation and performance management: Pietro has undertaken research on the design, use and impact of performance measurement systems, and on the introduction of performance improvement initiatives in private and public sector organizations. His research papers have been published in leading academic journals such as the Academy of Management Journal, the International Journal of Operations and Production Management, Public Administration Review, Long Range Planning, and Management Accounting Research. He is currently researching the impact of performance measurement on organisations' capacity to improve and innovate, and the development and review of measurement systems in dynamic environments. From a theoretical point of view, he's working on the development of a theory of measurement across physical and social sciences.

Design and innovation management: Pietro has worked in the areas of design thinking, strategic design and new product development. His research has resulted in publications in leading academic journals such as Research Policy, the Journal of Product Innovation Management, and the Journal of the Academy of Marketing Science. His most recent study focused on the use of design thinking as a means to connect digital innovations to improving people's lives.

Pietro has been a principal investigator and co-investigator in projects funded by several institutions, including EPSRC, NIHR, Design Council, and several private and public organizations. His research has resulted into the publication of 28 articles in top peer-reviewed journals (citations, December 2021: 2,600 on Scopus; 5,800 on Google Scholar), three books, four reports, six case studies, and 27 business articles.