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When Candy Crush Saga exploded onto smartphones in the early 2010s, analysts dismissed it as another colourful mobile distraction.

Instead, it became one of the most profitable games of all time. According to investor Mel Morris, its global dominance was not an accident but a carefully constructed business model designed for longevity.

Speaking on the Lead Out Loud podcast alongside Stephen Roper, Professor of Enterprise and Director of the Enterprise Research Centre, Morris said the foundation of Candy Crush’s success was a simple but radical principle.

“It needed to be a game that was going to last forever -  it became a saga,” he explained.

Unlike traditional games designed to be completed, Candy Crush was engineered as an ongoing competition.

“It needed a league that people will play in; your friends, the people you would like to compete against,” he added.

This social loop became the engine of a mobile empire. While the game was free to play, players ran out of lives and faced a choice: wait, invite friends, or pay. Only around three per cent ever paid, but with hundreds of millions of players that was enough to create a multibillion‑dollar model that reshaped mobile gaming economics.

Why early investors rejected Candy Crush and why they were wrong

Mr Morris revealed that early confidence in Candy Crush was far from unanimous.

“None of the venture capital funds wanted to touch the business at all,” he said. King, Candy Crush’s parent company, faced rejection from investors who could not see its potential. It was only after Morris personally financed the company in the early 2000s - at a time when he said it was “running out of money” - that King survived long enough to find the formula that would later change gaming.

Professor Roper, an expert on innovation and scaling, said Mr Morris’ journey with Candy Crush reflects the reality faced by many early‑stage founders.

“It’s absolutely typical of many early‑stage businesses, " he said. "It’s all about finding the right team, the right business model and the right finance — and they’re all interrelated.”

Professor Roper added that persistence is often what separates successful founders from those who fall away, and he argued that Candy Crush is a textbook case of how resilience and clarity of vision can turn a small creative idea into a global digital product.

“You need that spirit to blast through the challenges," he said. "And the persistence to go back and do it again.”

The leadership lessons Candy Crush taught its investor

Morris argues that discipline, not deep pockets, drives successful digital businesses.

“Everyone thinks having a big pot of money is going to fix all their problems. It doesn’t," said Mr Morris who went on to buy Derby County Football Club with his fortune from Candy Crush though it ended in 2021 when the club went into administration.

Leadership, he believes, is crucial. Mr Morris repeatedly emphasised the importance of surrounding himself with talent, listening to specialists and knowing when to step back.

Professor Roper believes this type of collaborative leadership is very effective.

“You can empower individuals in an organisation to take that route, to have the self‑confidence to know that just because you are the boss, you’re not always right,” he said.

Professor Roper argued that the strongest leaders build environments where people feel safe to speak up, debate ideas and contribute creatively - a trait he sees as critical in high‑growth, innovative companies.

Today, Mr Morris has shifted his attention to AI by establishing Corpora.ai, an AI research engine. But the lesson he passes on remains the same one Candy Crush taught him and that is to be persistent in the face of scepticism.

“If you think you’ve got something valuable have the confidence to stay with it,” he said.

Further reading:

Lessons in leadership agility from BYD

The risks of being a powerful leader - and how to avoid them

How should digital start-ups pursue growth? 

How multinationals can avoid supply chain scandals

 

Learn more on leading digital innovation on the four-day Leading through Innovation programme at WBS London at The Shard.

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