Staff Directory

Dr Mark Johnson

Associate Professor of Operations Management

Teaching in 2018-2019

Distance Learning MBA
  • IB9GJP: Operations Advantage
  • IB8120: Operations Strategy
Evening Executive MBA (London)
  • IB9S5N: Operations Management
Executive MBA
  • IB9GJ0: Operations Advantage
Executive MBA (London)
  • IB9GJL: Operations Advantage
Postgraduate Research Business and Management
  • IB9K30: Developing Management Research
  • IB9EH0: Recent Advances in Operations Management
  • IB0050: Foundations of Business
  • IB3840: Supply Chain Management

Behavioural Operations in Policing Consortium, Operations Management Group

Email:  /  Tel: 024 765 23703  /  Room: 1.207


Mark joined WBS as an Associate Professor in the Operations Management Group after a post at Cranfield School of Management. Whilst at Cranfield School of Management, Mark was theme leader for the Servitization theme of the University's EPSRC funded Innovative Manufacturing Research Centre (IMRC). He holds a Doctorate (EngD) and MSc from the University of Warwick. Mark is also the Head of the Operations Management Group. His current research is in the area of Servitization and its impact on operations and supply chain management. This examines the appropriate supply chain strategies, configurations and their overarching relationships for companies that provide business solutions. 

Mark's research has been published in Research Policy, the Journal of Supply Chain Management, the International Journal of Operations and Production Management, the International Journal of Production Economics and the International Journal of Physical Distribution and Logistics Management amongst others.

Mark has worked with a number of companies in his research and education. These include: Emirates, Rolls-Royce, BAE Systems, Atos Origin, PA Consulting, UK Trade and Investment, DB Schenker, British American Tobacco, HP Enterprise Services, Jaguar Land Rover, GKN Aerospace and GVA Grimley. He teaches a range of subjects at undergraduate, postgraduate and executive level. These include: Operations Management, Supply Chain Management and managing inter-organizational relationships.

Mark is a member of the ESRC peer review college and he is an Associate Editor of the Journal of Operations Management, and he is Senior Associate Editor for the International Journal of Physical Distribution and Logistics Management. Mark was added a Warwick Award for Teaching Excellence (WATE) commendation and WBS Outstanding Contribution to Teaching award in 2016.


Journal Articles

Book Item

  • Voss, C., Johnson, M. and Godsell, J. (2016) "Case research", Routledge,


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