Mark Johnson - Associate Professor of Operations Management | Staff Directory

Teaching in 2018-2019

Distance Learning MBA

IB9GJP: Operations Advantage
IB8120: Operations Strategy

Evening Executive MBA (London)

IB9S5N: Operations Management

Executive MBA

IB9GJ0: Operations Advantage

Executive MBA (London)

IB9GJL: Operations Advantage

Postgraduate Research Business and Management

IB9K30: Developing Management Research
IB9EH0: Recent Advances in Operations Management

Undergraduate

IB0050: Foundations of Business
IB3840: Supply Chain Management

Behavioural Operations in Policing Consortium, Operations Management Group

Email: Mark.Johnson@wbs.ac.uk / Tel: 024 765 23703 / Room: 1.207

Biography

Mark joined WBS as an Associate Professor in the Operations Management Group after a post at Cranfield School of Management. Whilst at Cranfield School of Management, Mark was theme leader for the Servitization theme of the University's EPSRC funded Innovative Manufacturing Research Centre (IMRC). He holds a Doctorate (EngD) and MSc from the University of Warwick. Mark is also the Head of the Operations Management Group. His current research is in the area of Servitization and its impact on operations and supply chain management. This examines the appropriate supply chain strategies, configurations and their overarching relationships for companies that provide business solutions.   

Mark's research has been published in Research Policy, the Journal of Supply Chain Management, the International Journal of Operations and Production Management, the International Journal of Production Economics and the International Journal of Physical Distribution and Logistics Management amongst others.

Mark has worked with a number of companies in his research and education. These include: Emirates, Rolls-Royce, BAE Systems, Atos Origin, PA Consulting, UK Trade and Investment, DB Schenker, British American Tobacco, HP Enterprise Services, Jaguar Land Rover, GKN Aerospace and GVA Grimley. He teaches a range of subjects at undergraduate, postgraduate and executive level. These include: Operations Management, Supply Chain Management and managing inter-organizational relationships.

Mark is a member of the ESRC peer review college and he is an Associate Editor of the Journal of Operations Management, and he is Senior Associate Editor for the International Journal of Physical Distribution and Logistics Management. Mark was added a Warwick Award for Teaching Excellence (WATE) commendation and WBS Outstanding Contribution to Teaching award in 2016.  

Publications

Journal Articles

Raja, J., Chakkol, M., Johnson, M. and Beltagui, A. (2018) "Organizing for servitization : examining front- and back-end configurations", International Journal of Operations and Production Management, 38, 1, 249-271
Chakkol, M., Karatzas, A., Johnson, M. and Godsell, J. (2018) "Building bridges : boundary spanners in servitized supply chains", International Journal of Operations and Production Management, 38, 2, 579-604
Chakkol, M., Finne, M., Raja, J. and Johnson, M. (2018) "Social capital is not for sale : a supply network perspective on mergers and acquisitions", Supply Chain Management : An International Journal
Jawwad, R., Chakkol, M., Johnson, M. and Beltagui, A. (2017) "Organizing for servitization : examining front- and back-end design ", International Journal of Operations and Production Management
Karatzas, A., Johnson, M. and Bastl, M. (2017) "Manufacturer–supplier relationships and service performance in service triads", International Journal of Operations and Production Management, 37, 7, 950-969
Hofmann, E. and Johnson, M. (2016) "Guest editorial", International Journal of Physical Distribution & Logistics Management, 46, 4
Karatzas, A., Johnson, M. and Bastl, M. (2016) "Relationship determinants of performance in service triads : a configurational approach", Journal of Supply Chain Management, 52, 3, 28-47
Stevens, G. C. and Johnson, M. (2016) "Integrating the supply chain … 25 years on", International Journal of Physical Distribution & Logistics Management, 46, 1, 19-42
Chakkol, M., Johnson, M., Raja, J. and Raffoni, A. (2014) "From goods to solutions : how does the content of an offering affect network configuration?", International Journal of Physical Distribution & Logistics Management, Volume 44, Number 1/2, 132-154
Bastl, M., Johnson, M. and Choi, T. Y. (2013) "Who's seeking whom? Coalition behavior of a weaker player in buyer-supplier relationships", Journal of Supply Chain Management, Volume 49, Number 1, 8-28
Lettice, F., Smart, P., Baruch, Y. and Johnson, M. (2012) "Navigating the impact-innovation double hurdle : the case of a climate change research fund", Research Policy, 41, 6, 1048-1057
Bastl, M., Johnson, M., Lightfoot, H. and Evans, S. (2011) "Buyer-supplier relationships in a servitized environment : an examination with Cannon and Perreault's framework", International Journal of Operations & Production Management, 32, 6, 650-675
Lockett, H., Johnson, M., Evans, S. and Bastl, M. (2011) "Product service systems and supply network relationships : an exploratory case study", Journal of Manufacturing Technology Management, Volume 22, Number 3, 293-313
Johnson, M. and Templar, S. (2011) "The relationships between supply chain and firm performance", International Journal of Physical Distribution & Logistics Management, Volume 41, Number 2, 88-103
Hoek, R. I. v., Johnson, M., Godsell, J. and Birtwistle, A. (2010) "Changing chains : three case studies of the change management needed to reconfigure European supply chains", The International Journal of Logistics Management, Volume 21, Number 2, 230-250
Halldórsson, Á., Hoek, R. I. v. and Johnson, M. (2010) "Sustainability and energy efficiency : research implications from an academic roundtable and two case examples", International Journal of Physical Distribution & Logistics Management, Volume 40, Number 1/2, 148-158
Baines, T., Lightfoot, H., Peppard, J., Johnson, M., Tiwari, A., Shehab, E. and Swink, M. (2009) "Towards an operations strategy for product-centric servitization", International Journal of Operations & Production Management, 29, 5, 494-519
Johnson, M. and Mena, C. (2008) "Supply chain management for servitised products : a multi-industry case study", International Journal of Production Economics, 114, 1, 27-39
White, A., Johnson, M. and Wilson, H. (2008) "RFID in the supply chain : lessons from European early adopters", International Journal of Physical Distribution & Logistics Management, 38, 2, 88-107
Waller, M., Hoek, R. I. v., Ellinger, A. E. and Johnson, M. (2008) "Great divides : internal alignment between logistics and peer functions", The International Journal of Logistics Management, 19, 2, 110-129