Mark Johnson - Associate Professor of Operations Management | Staff Directory

Teaching in 2019-2020

Distance Learning MBA

IB820P: Modelling and Analytics for Management
IB9GJP: Operations Advantage

Evening Executive MBA (London)

IB9S5N: Operations Management

Executive MBA

IB9GJ0: Operations Advantage
IB9S50: Operations Management

Postgraduate Research Business and Management

IB9K30: Developing Management Research
IB9GF0: Recent Advances in Operational Research and Operations Management

Undergraduate

IB1220: Business Analytics
IB1210: Business Statistics
IB1450: CORE: Foundations, Skills and Debates

Operations Group

Email: Mark.Johnson@wbs.ac.uk / Tel: 024 765 23703 / Room: 1.207

Biography

Mark is Head of Group for Operations at WBS. He holds a Doctorate (EngD) and MSc from the University of Warwick. His current research (very!) broadly examines control and coordination in operations and supply chains.

Mark's research has been published in Research Policy, the Journal of Supply Chain Management, the International Journal of Operations and Production Management, the International Journal of Production Economics and the International Journal of Physical Distribution and Logistics Management amongst others. His work, with Antony Karatzas (NBS) and Marko Bastl (Marquette) was awarded the Journal of Supply Chain Management best empirical paper for 2016. Mark has supervised a number of PhD students to completion but is not looking to supervise students currently.

Mark has worked with a number of companies in his research and education. These include: Emirates, Rolls-Royce, BAE Systems, the Fire and Rescue Service, UK NHS, Atos Origin, PA Consulting, UK Trade and Investment, DB Schenker, British American Tobacco, HP Enterprise Services, Jaguar Land Rover, GKN Aerospace and GVA Grimley. He teaches a range of Operations and Supply Chain Management subjects at undergraduate, postgraduate and executive level. Mark was added a Warwick Award for Teaching Excellence (WATE) commendation and WBS Outstanding Contribution to Teaching award in 2016 in addition to EurOMA commendations for excellence in teaching in 2015 and 2018.

Mark is a member of the ESRC peer review college and he is an Associate Editor of the Journal of Operations Management, Senior Associate Editor for the International Journal of Physical Distribution and Logistics Management and Editorial Review Board member of the International Journal of Operations and Production Management and the Journal of Supply Chain Management.  

Publications

Journal Articles

Johnson, M., Burgess, N. and Sethi, S. (2020) "Temporal pacing of outcomes for improving patient flow : design science research in a National Health Service hospital ", Journal of Operations Management, 66, 1-2, 35-53
Bastl, M., Johnson, M. and Finne, M. (2019) "A mid-range theory of control and coordination in service triads ", Journal of Supply Chain Management, 55, 1, 21-47
Burgess, N., Currie, G., Crump, B., Richmond, J. G. and Johnson, M. (2019) "Improving together : collaboration needs to start with regulators", BMJ, 367, l6392
Raja, J., Chakkol, M., Johnson, M. and Beltagui, A. (2018) "Organizing for servitization : examining front- and back-end configurations", International Journal of Operations and Production Management, 38, 1, 249-271
Chakkol, M., Finne, M., Raja, J. and Johnson, M. (2018) "Social capital is not for sale : a supply network perspective on mergers and acquisitions", Supply Chain Management : An International Journal, 23, 5, 377-395
Chakkol, M., Karatzas, A., Johnson, M. and Godsell, J. (2018) "Building bridges : boundary spanners in servitized supply chains", International Journal of Operations and Production Management, 38, 2, 579-604
Karatzas, A., Johnson, M. and Bastl, M. (2017) "Manufacturer–supplier relationships and service performance in service triads", International Journal of Operations and Production Management, 37, 7, 950-969
Jawwad, R., Chakkol, M., Johnson, M. and Beltagui, A. (2017) "Organizing for servitization : examining front- and back-end design ", International Journal of Operations and Production Management
Hofmann, E. and Johnson, M. (2016) "Guest editorial", International Journal of Physical Distribution & Logistics Management, 46, 4
Karatzas, A., Johnson, M. and Bastl, M. (2016) "Relationship determinants of performance in service triads : a configurational approach", Journal of Supply Chain Management, 52, 3, 28-47
Stevens, G. C. and Johnson, M. (2016) "Integrating the supply chain … 25 years on", International Journal of Physical Distribution & Logistics Management, 46, 1, 19-42
Chakkol, M., Johnson, M., Raja, J. and Raffoni, A. (2014) "From goods to solutions : how does the content of an offering affect network configuration?", International Journal of Physical Distribution & Logistics Management, Volume 44, Number 1/2, 132-154
Bastl, M., Johnson, M. and Choi, T. Y. (2013) "Who's seeking whom? Coalition behavior of a weaker player in buyer-supplier relationships", Journal of Supply Chain Management, Volume 49, Number 1, 8-28
Lettice, F., Smart, P., Baruch, Y. and Johnson, M. (2012) "Navigating the impact-innovation double hurdle : the case of a climate change research fund", Research Policy, 41, 6, 1048-1057
Bastl, M., Johnson, M., Lightfoot, H. and Evans, S. (2011) "Buyer-supplier relationships in a servitized environment : an examination with Cannon and Perreault's framework", International Journal of Operations & Production Management, 32, 6, 650-675
Lockett, H., Johnson, M., Evans, S. and Bastl, M. (2011) "Product service systems and supply network relationships : an exploratory case study", Journal of Manufacturing Technology Management, Volume 22, Number 3, 293-313
Johnson, M. and Templar, S. (2011) "The relationships between supply chain and firm performance", International Journal of Physical Distribution & Logistics Management, Volume 41, Number 2, 88-103
Hoek, R. I. v., Johnson, M., Godsell, J. and Birtwistle, A. (2010) "Changing chains : three case studies of the change management needed to reconfigure European supply chains", The International Journal of Logistics Management, Volume 21, Number 2, 230-250
Halldórsson, Á., Hoek, R. I. v. and Johnson, M. (2010) "Sustainability and energy efficiency : research implications from an academic roundtable and two case examples", International Journal of Physical Distribution & Logistics Management, Volume 40, Number 1/2, 148-158
Baines, T., Lightfoot, H., Peppard, J., Johnson, M., Tiwari, A., Shehab, E. and Swink, M. (2009) "Towards an operations strategy for product-centric servitization", International Journal of Operations & Production Management, 29, 5, 494-519
Johnson, M. and Mena, C. (2008) "Supply chain management for servitised products : a multi-industry case study", International Journal of Production Economics, 114, 1, 27-39
White, A., Johnson, M. and Wilson, H. (2008) "RFID in the supply chain : lessons from European early adopters", International Journal of Physical Distribution & Logistics Management, 38, 2, 88-107
Waller, M., Hoek, R. I. v., Ellinger, A. E. and Johnson, M. (2008) "Great divides : internal alignment between logistics and peer functions", The International Journal of Logistics Management, 19, 2, 110-129