What is the Postgraduate Award in Driving Service Performance?

This webinar will introduce you to our new 6-week online programme, the Postgraduate Award in Driving Service Performance.

The PGA in DSP has been designed for anyone involved in the delivery and improvement of service performance and will help you to develop an understanding of the drivers of service performance, as well as evaluate your service recovery systems and supply networks. In this session, Dr Rhian Silvestro will outline the modules and programme content which will help you to achieve these learning outcomes. She will also introduce the programme structure and timeline, which includes a mixture of live webinars, case studies, and assignments.

This event is a great opportunity for those who are new to the PGA in DSP and those who have previously attended our Taster Events. As the programme is due to start in June 2021, there will also be tips on how to apply and funding options.