Biography

Dane Pflueger is an Associate Professor in the Accounting Group at Warwick Business School. His research has focused on the way that developments in management accounting affect the organization of professional work, private and public sector organizations, and markets and market regulation. Much of his work has explored the emergence and effects of the measurement and management of quality in healthcare. This includes the rise of quality as an undemocratic basis for healthcare policy-making, the patient survey as an imperfect means for healthcare providers to know their patients, quality improvement as a new identity for healthcare professionals and administrators, and confrontations in practice between professional ethics and quality metrics. His research is published across leading journals from various disciplines such as Accounting, Organizations and Society, Social Science and Medicine, and Journal of Purchasing and Supply Chain Management.