Lesson 1 - Leadership in Healthcare
- Models of leadership
- Expectations of leaders
- The nature of a healthcare organisation and its impact on leadership
- The emergence of 'distributed leadership' as a paradigm for healthcare
- Enhancing personal leadership impact
- When to follow and when to lead
- Honing leadership capabilities in 'the day job'.
Lesson 2 - Developing and Delivering Strategy
- What is meant by 'strategy'
- 'Planned' vs 'emergent' strategy
- Systems thinking and its relevance to healthcare
- Handling paradox
- Leading complex change.
Lesson 3 - High Performance Healthcare Organisations
- Characteristics of high-performing organisations
- Performance measurement
- Operating in a regulated environment
- The tenets of good operational management
- Responding to a crisis.
Lesson 4 - Financing Healthcare
- Models of healthcare financing
- Evidence linking systems of finance to performance
- Case studies of alternative international models
- Financial management for the uninitiated
- Key economic concepts in healthcare.
Lesson 5 - Improvement and Innovation in Healthcare
- The origins of improvement science
- Models of improvement for healthcare
- What do we mean by 'innovation'?
- The challenge of adoption
- Mobilising knowledge
- Systematic approaches to quality improvement
- Digital innovation.
Lesson 6 - People; the Key resource in healthcare
- The nature of the healthcare workforce
- The global workforce 'crisis'
- Potential solutions to the workforce challenge
- Creating and leading effective teams.