- Models of leadership
- Expectations of leaders
- The nature of a healthcare organisation and its impact on leadership
- The emergence of 'distributed leadership' as a paradigm for healthcare
- Enhancing personal leadership impact
- When to follow and when to lead
- Honing leadership capabilities in 'the day job'.
By the end of this lesson you will be able to demonstrate a deeper understanding of what it takes to make a leadership contribution, and of the ways in which the nature of healthcare influences our approach. You will have strategies to review and enhance your personal impact.
- What is meant by 'strategy'
- 'Planned' vs 'emergent' strategy
- Systems thinking and its relevance to healthcare
- Handling paradox
- Leading complex change.
By the end of this lesson you will understand how to strengthen your strategic contribution.
You will appreciate the importance, but also the limitations, of strategy in health and care. You will be able to relate this to the significance of collective and systems thinking in health and care.
- Characteristics of high-performing organisations
- Performance measurement
- Operating in a regulated environment
- The tenets of good operational management
- Responding to a crisis.
By the end of this lesson you will understand the characteristics of high performing health and care organisations. You will have been introduced to models that are appropriate to the complex nature of health and care, and its conduct in a context which balances the wide range of relevant drivers and facets of performance.
- Models of healthcare financing
- Evidence linking systems of finance to performance
- Case studies of alternative international models
- Financial management for the uninitiated
- Key economic concepts in healthcare.
By the end of this lesson you will be able to compare and contrast a range of different national approaches to the finance of healthcare, You will understand key economic concepts of relevance and will be able with confidence to contribute to financial decision making, relating to the services in which you are engaged.
- The origins of improvement science
- Models of improvement for healthcare
- What do we mean by 'innovation'?
- The challenge of adoption
- Mobilising knowledge
- Systematic approaches to quality improvement
- Digital innovation.
By the end of this lesson you will understand the origins of improvement science and how it is being applied in health and care. You will appreciate the relationship between innovation and improvement, and will be introduced to a range of tools of quality improvement that you can deploy in your work.
- The nature of the healthcare workforce
- The global workforce 'crisis'
- Potential solutions to the workforce challenge
- Creating and leading effective teams.
At the end of this lesson you will understand the central importance of the capacity and capability of the workforce to healthcare delivery and the challenges that this brings. You will have been introduced to internationally recognised strategies to meet these challenges. You will also develop key skills in working with others.