Driving Service Performance

How will I be taught?

Your learning will be completed entirely online, in four modules, each taking six weeks. You will have access to high quality learning materials authored by the Warwick team, supplemented by a range of videos, podcasts, articles and papers. Each module is supported by two interactive webinars in which WBS tutors help you explore service strategy issues and case studies.

Student Blogs

Building confidence as a Service Operations Leader

Before making a career change into operations, Susan Andrew looked to build her knowledge, expertise and confidence in the field, and therefore chose to study the Postgraduate Award in Service Operations Management at WBS.