Topics: individual technology adoption & usage, user voluntary contribution, co-creation, human-computer interaction
Contexts: IT service, IoT, virtual community, social media, e-commerce
Information Systems & Management Group
Haiyun (Melody) Zou is an Assistant Professor of Information Systems & Management at Warwick Business School. She received her Ph.D. from City University of Hong Kong. She also holds an MSc Business Information Systems (Distinction) and a BBA Marketing (First Class Honours) from the same institute. Prior to WBS, she joined an IT entrepreneurial firm in Hong Kong Science & Technology Park and was visiting at Clemson University in 2016.
Melody is interested in studying individual technology adoption & usage. In recent years, she is working on promoting user voluntary contributions to technologies - a new concept called "Technology Extra-Role Behavior (TERB)." Her research has appeared in the Journal of the Association for Information Systems (JAIS) and in the proceedings of International Conference on Information Systems (ICIS), among others. She participated in the ICIS Doctoral Consortium in 2017.
Melody is also the seminar coordinator of the ISM group. For the seminar info, please see https://warwick.ac.uk/fac/soc/wbs/subjects/ism/seminars/