MBA Online Taster Lecture with Dr Nicola Burgess

MBA online taster lecture: Healthcare Operations Management and Innovation

In this lecture, Nicola Burgess will give a taste of the Operations Mangement module that which is core on all MBA programmes.

Nicola currently teaches on the Distance Learning MBA and the new online MSc in Strategic Leadership & Innovation in Healthcare, so this insight into flexible teaching on our world-class programmes is not to be missed!

Dr Nicola Burgess

Nicola is an Associate Professor of Operations Management at Warwick Business School. 

Nicola's research activity is focussed in healthcare, conducting a number of projects in the NHS in the areas of service improvement, Lean, RCA, patient safety, patient involvement, organizational learning, knowledge brokerage and leadership.

Nicola has led a number of case studies and evaluations across the NHS under the broad spectrum of service improvement including an Evaluation of Lean implementation across the English NHS; the use of simulation modelling to support the implementation of Lean (culminating in the development of SimLean); and currently Nicola is the Research Fellow for an NIHR HS & DR funded project: The knowledge brokering role of middle level managers (MLMs) in service innovation: Managing the translation gap in patient safety for elderly care.

WBS Live Classroom

Our wbsLive classroom environment allows you to ask questions of the presenters and enables you to interact with other delegates.

There is no need to download any software simply complete a simple wizard to check your PC's compatibility.