Dr Shweta Singh
Assistant Professor
(Information Systems & Management Group)

Shweta Singh is an Assistant Professor of Information Systems and Management at the Warwick Business School, University of Warwick. Furthermore, she is a Behavioral Data Science researcher at The Alan Turing Institute, London, United Kingdom. She received her Ph.D. in Information and Decision Sciences from the Carlson School of Management at the University of Minnesota, Twin Cities, United States. In addition, she holds a Masters in Computer Science and a Masters in Applied Economics from the University of Minnesota-Twin Cities, USA.

Her primary research interest lies in Artificial Intelligence(AI), Behavioral Data Science and exploring value creation through Information Technology. Her AI research involves designing next generation AI, which includes mitigating AI bias, designing Explainable AI (XAI), responsible AI and fighting Societal Injustice through AI. Further, she uses IT outsourcing, sharing economy platforms and digital platforms as contexts to understand business value of IT. Her research has appeared in Information Systems Research, International Conference on Information Systems, Statistical Challenges in E-Commerce Research and Workshop on Information Systems and Economics.

Her research has won the Doctoral Dissertation Fellowship and the McNamara fellowship from the University of Minnesota, Twin Cities. She has also been selected as the finalist for the 2019 British Indian Awards, Science and Technology Professional of the Year, Nominated for the 2022 Warwick Awards for Personal Tutoring Excellence and Shortlisted as the Top 10 individuals in the entire UK for Education & Academia, Rising Star Awards, 2022.

She is currently on the Advisory Board of an Artificial Intelligence based online retail company 'Love the Sales', London, United Kingdom.

Media Coverage

In relation to her research work on Artificial Intelligence and Behavioral Data Science, her views have been published in WBS Core Insights, Raconteur magazine,BusinessBecause and The Conversation

1. Why is conversational commerce so important? https://www.wbs.ac.uk/news/why-is-conversational-commerce-so-important/

2. Brands get hyper-personal in the digital age: https://csuite.raconteur.net/digital-horizons/brands-get-hyper-personal-in-the-digital-age/

3. AI shop assistants: get ready for a world where you can't tell humans and bots apart. https://theconversation.com/ai-shop-assistants-get-ready-for-a-world-where-you-cant-tell-humans-and-chatbots-apart-171522

4. How is Artificial Intelligence Shaping the Future of Work? https://www.businessbecause.com/news/insights/8097/ai-future-of-work?sponsored

In relation to her research work on digital platforms, social media platforms and sharing economy platforms, her views have been published in E&T magazine, ComputerWorldUK, Verdict, BusinessDay, WBS Core Insights and The Conversation.

1. TikTok's greatest strength could also be its undoing: https://theconversation.com/tiktoks-secret-algorithm-is-its-greatest-strength-and-could-also-be-its-undoing-176605

2. Will TikTok take over Facebook to dominate social media? https://www.wbs.ac.uk/news/will-tiktok-take-over-facebook-to-dominate-social-media/

3. Uber acquires rival in largest-ever Middle East tech deal : https://eandt.theiet.org/content/articles/2019/03/uber-acquires-rival-in-largest-ever-middle-east-tech-deal/

4. Notable technology acquisitions 2019: https://www.computerworlduk.com/galleries/it-business/notable-tech-acquisitions-2019-3691856/

5. Yes, the Lyft IPO price is high - but the reason has little to do with the ride-hailing company : https://www.verdict.co.uk/lyft-ipo-price/

6. Lyft $24bn IPO valuation 'seems high' analyst say: https://www.businesslive.co.za/bd/companies/2019-03-29-lyfts-24bn-ipo-valuation-seems-high-analyst-says/

Industry partnership and externally funded projects

1. National Science Foundation (NSF) - Institute for Mathematics and its Applications (IMA), Industry partner eBay Inc. (ebay.com)

2. Love the Sales (lovethesales.com)

3. Amplifi.AI (https://www.amplify.ai)